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R.M.A. – WARRANTY REPLACEMENT REQUEST FORM

Homepage > R.M.A. - WARRANTY REPLACEMENT REQUEST FORM

    WARRANTY REPLACEMENT REQUEST FORM

    COMPANY*

    CONTACT PERSON*

    EMAIL*

    DESTINATION OF GOODS*

    ADRESS

    POST CODE

    CITY

    COUNTRY

    PRODUCT*

    REFERENCE (Serial number)*

    PRODUCT'S YEAR*

    REFERENCE (Order number/Invoice)*

    PRODUCT'S YEAR*

    DAMAGED COMPONENT*

    ARTICLE CODE*

    DAMAGED SURFACE (LINEAR METERS)*

    ARTICLE CODE*

    QUANTITY OF DAMAGED ARTICLES*

    ARTICLE CODE*

    QUANTITY OF DAMAGED ARTICLES*

    ARTICLE CODE*

    QUANTITY OF DAMAGED ARTICLES*

    PART CONCERNED*

    WARNING
    We remind you that concerning the replacement under warranty of the SLB motors (Kit Sommer included), SPY, SOON, TEN, NCD, the request can only be accepted by sending the SOMLINK or O-VIEW report.
    Otherwise, the ways to go will be the following:
    - Purchase the spare part and send the defective material (to have it analyzed); if actually defective, it will be replaced under warranty; if it works it will be returned; if tampered with, it will be returned with an explanation of the reason for the non-functioning.
    - Or, send the defective material, which will be analyzed by us and as above, if defective, it will be replaced under warranty; if it works it will be returned; if tampered with, it will be returned with an explanation of the reason for the non-functioning

    SECTION PANEL’S NUMBER (from below)*

    TYPE/MODEL*

    OTHER*

    PART CONCERNED*

    OTHER*

    PART CONCERNED*

    OTHER*

    PART CONCERNED*

    OTHER*

    TYPE*

    DESCRIPTION OF THE PROBLEM*

    * Mandatory Fields

    IMPORTANT NOTES:
    - THE PROCESS AND THE MANAGEMENT OF REPORTS IS ALWAYS COMPLAINT WITH THE TERMS OF WARRANTY AND RMA MODULE OF BREDA SISTEMI INDUSTRIALI S.P.A.
    - IN THE EVENT OF DAMAGES CAUSED BY TRANSPORT ALWAYS ATTACH PHOTO COPY + RESERVE COPY OF DELIVERY NOTE COUNTERSIGNED BOTH BY THE CUSTOMER OR BY THE CONVEYOR.
    - THE ANOMALIES RELEVANT IN A PARTICULAR WAY THE AUTOMATIONS MUST ALWAYS BE DESCRIBED IN A TECHNICAL AND SPECIFIC WAY, THE GENERAL STATEMENT "DOES NOT WORK" IS NOT ACCEPTED.
    - ATTACH PHOTO / VIDEO / DOCUMENTATION SO THAT THE PROBLEM IS ALWAYS ANALYZABLE.
    - REPORTS INCOMPLETE OR NOT RELEVANT TO RMA WILL NOT BE TAKEN INTO CONSIDERATION.

    IMAGE/VIDEO UPLOAD (max 6mb)

    IMAGE/VIDEO UPLOAD (max 6mb)

    IMAGE/VIDEO UPLOAD (max 6mb)

    IMAGE/VIDEO UPLOAD (max 6mb)

    IMAGE/VIDEO UPLOAD (max 6mb)

    IMAGE/VIDEO UPLOAD (max 6mb)

    To confirm the correct sending of the notice, you will receive an email within a few minutes with the summary of the entered data.

    Warranty Terms R.M.A.